AMD Training Solutions is owned and operated by Adele Dyson. Adele studied teaching at the University of Melbourne before moving into a training role with Safeway. During her 10 years with the retail giant, Adele’s experience included all aspects of the industry, with a strong focus on training, management and HR. In 2000, Adele moved to Vancouver, Canada where she established herself as a customer service specialist within the hospitality industry. In 2002, Adele completed her Certificate IV in Workplace Training & Assessment, while honing her professional skills as an employment consultant and job search trainer. Adele then started as a trainer & assessor and approved RSA trainer at SkillsPlus. This led to another pivotal 10 years of service, where she delivered training to Ritchie’s Supermarkets, Myer, BP Service Stations, Subway and many independent retail outlets and businesses across Melbourne, in addition to managing the Work for the Dole program, compliance, community work and the SkillsPlus Moorabbin office. Her role there included internal auditing, compliance management and continuous improvement. Adele moved from Melbourne to Numurkah in 2004 and delivered workplace based training in retail, business, and management. She also managed the Group Training in the Trades program for regional Victoria, before leaving SkillsPlus in March 2012. AMD Training Solutions was launched that same year.
With over 25 years’ experience in customer service, management and compliance, Adele is passionate about quality training, assisting businesses with their growth & development, supporting and motivating through interaction and making professional training more accessible across regional Victoria. AMD Training Solutions deliver training in retail, social media, business, management, customer service, recruitment and much more.
As owner of this growing company, Adele believes in the importance of face-to-face training and ensures that AMD Training Solutions’ courses and workshops are developed to be flexible. With AMD Training Solutions, your business-building training is delivered in a relaxed environment that is enjoyable and comfortable – individually tailored to cater for your unique needs and abilities.
Adele has been an approved trainer with the VCGLR and delivered the approved Responsible Service of Alcohol (RSA) training for more than 17 years.
When it comes to creating Social Media platforms for your business, Adele has a proven track record of more than eight years’ experience. Her easy-to-understand approach, simplifies the processes to show business owners, hobbyists and community groups the positives (and pitfalls) of client engagement and marketing on this fast-paced platform. AMD Social Media workshops are delivered all over Victoria to suit all levels of knowledge. Do you need help with your social media accounts? Facebook? Instagram? Check the services tab for more information on how AMD Training Solutions will help improve your reach – and your marketing message.
Facilitation and training delivery services are also available.
AMD Training Solutions currently deliver training for many Registered Training Organisations from Melbourne and across regional Victoria – including the MGA (Master Grocers of Australia)
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